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Leading consumer financial merchant closes post-login fraud detection gaps with NeuroID 
Customer Story

Leading consumer financial merchant closes post-login fraud detection gaps with NeuroID 


Facing evolving account takeover attacks, a consumer financial merchant turned to NeuroID to protect its multi-platform environment. 

REad the customer story

Challenge

Stopping account takeover fraud in a high-volume, cross-platform environment

Despite significant investments in post-login fraud detection, a leading consumer financial merchant still saw sophisticated fraud rings bypass its defenses. They sought to strengthen their existing fraud stack, but doing so was easier said than done — they needed a solution that could keep pace with frequent form and flow changes across iOS, Android and web, and scale effectively with high traffic volumes. 

Solution

Real-time, multi-dimensional ATO protection from NeuroID

The merchant integrated NeuroID at over 200 points, including login, password reset, marketplace and transaction flows. At each point, NeuroID assessed behavior, device and network risk in real time. Compared to the merchant’s incumbent fraud stack, NeuroID detected twice as much fraud on web sessions, significantly improved device recognition and uncovered previously unseen fraud rings, including one with over 10,000 connected profiles.  

NeuroID Drives Results

Protected by NeuroID’s Account Defense solution, the consumer financial merchant’s wide-reaching ecosystem is protected against evolving account takeover attacks. 

2x

Detection

increased fraud detection on web sessions

200+

Integration

integration points

15%

STOP FRAUD

of previously approved sessions flagged as risky by NeuroID

Read the Full Case Study

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