Unlocking the World's Behavioral Data
Neuro-ID's Friction Index® Platform locates, measures and monitors fraud and friction in every customer journey at scale, by cluster or in a single session with no PII.
Kill friction, reduce fraud and maximize conversion today.
CUSTOMERS & PARTNERS
Identify Genuine vs Fraudulent Behavior
Too many customers are being thrown into the fraud bucket. Neuro-ID helps segment good customer behavior vs bad (fraudulent) behavior to optimize fraud systems and increase conversion of genuine customers.
Aha! Moments Everyday
Uncover meaningful customer behaviors through Neuro-ID's Friction Index® Platform, with crowd analysis, behavioral clustering and Session Snapshot™. From the macro level down to contextually specific user sessions, these eye-opening discoveries fuel data-driven action for product, CX, and fraud teams.
Quickly Reveal Your CX Pain Points
Neuro-ID's Friction Index® Platform shows exactly where customers are abandoning and why. Reduce friction at the root cause to help customers complete their journey and increase conversion, from day one.
One Simple Integration, Multiple Solutions
From day-one, Neuro-ID's behavioral analytics provides the critical intelligence you've been missing – the true intent and experience of every digital customer...at scale.
It's All About the Data, Actionable Data
Make better decisions with better data – high-fidelity behavioral data. Visualized through the Friction Index® Platform and delivered through a real-time API, Neuro-ID provides a behavioral lens and the tools to make decisioning more accurate, efficient, and effective than ever.
This is the new wave of digging into fraud.
Immediately after seeing the Friction Index® demo, I went to my CEO and Head of IT and said, "You guys have to see this."
Neuro-ID's Friction Index® has reduced historical fraud losses by 35%!
We've been able to 2X our conversion rate without increasing bad debt!
Wow, I'm speechless. The Friction Index® is opening a whole new dimension of data that we need. For the first time I can behaviorally segment customers as genuine or risky.
What Is Behavioral Analytics?
Anytime a customer or prospect taps, types, or swipes information into an online application they are creating data through their behavior. This 'digital body language' can be used to determine legitimate or nefarious intent.
Ready To Explore Behavior?
See how the Friction Index Platform can benefit your organization...and your customers.
Neuro-ID is dedicated to helping you:
- Detect genuine vs fraudulent customers
- Reduce friction and abandonment
- Increase sales conversions