Human Analytics for the Digital World

Understand the intent and experience of every visitor for enhanced fraud detection, conversion optimization and a frictionless customer journey.

 

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What Is Behavioral Analytics?

Anytime a customer or prospect taps, types, or swipes information into an online application they are creating data through their behavior. This 'digital body language' can be used to determine legitimate or nefarious intent.

LEARN MORE ABOUT BEHAVIORAL DATA

Proactively Monitor and 24x7 Alerts

Detect anomalous behavior, fraud rings, bots, and more, even before users hit the "Submit" button and get a jump on sophisticated fraud. Then use the behavioral attributes to enhance AI/ML models.

Learn how →

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Identify Genuine vs Fraudulent Intent

Too many customers are being thrown into the fraud bucket. Segment good customer behavior vs bad (fraudulent) behavior to optimize fraud detection, reduce false positives and increase conversion of genuine customers.

Learn how →

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Aha! Moments Everyday

Uncover meaningful customer behaviors at scale, through crowd analysis, behavioral clustering and Session Snapshot™.

See how it works →

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Friction Kills Sales

Quickly reveal the root causes of CX pain points and friction. See exactly where customers are abandoning and why to inform improvements to reduce friction and help customers complete their journey and increase conversion.

Learn how →

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One Simple Integration, Multiple Solutions

From day-one, our Human Analytics™ Platform provides the critical intelligence you've been missing – the true intent and experience of every digital customer...at scale.

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Proactive fraud monitoring and alerting
  • Crowd-level bot & fraud ring alerting
  • Digital Identity Solution
  • Behavioral Attributes for AI/ML models

Explore Human Analytics for Fraud →

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Identify and convert more customers
  • Segment genuine vs fraudulent customer personas
  • Orchestrate and inform verification strategy
  • Create dynamic paths for conversion

Explore Human Analytics™ for Conversion →

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Understand the true intent and experience of every customer
  • Monitor crowd-level friction
  • Continuously improve UI/UX
  • Detect root cause of drop off

Explore Human Analytics™ for Experience →

 

Putting the Customer Back in the Customer Journey

Make better decisions with better data – high-fidelity behavioral data. Visualized through the Human Analytics™ Platform and delivered through a real-time API.

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This is the new wave of digging into fraud.
Top 5 US Bank
Immediately after seeing the Friction Index® demo, I went to my CEO and Head of IT and said, "You guys have to see this."
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Head of Product
Neuro-ID's Friction Index® has reduced historical fraud losses by 35%!
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Chief Risk Officer - Intuit Quickbooks
We've been able to 2X our conversion rate without increasing bad debt!
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Chief Risk Officer
Wow, I'm speechless. The Friction Index® is opening a whole new dimension of data that we need. For the first time I can behaviorally segment customers as genuine or risky.
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Head of Credit
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Ready To Explore Human Analytics?

See how the Human Analytics™ Platform can benefit your organization...and your customers.  

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Neuro-ID is dedicated to helping you:

  • Detect genuine vs fraudulent customers
  • Reduce friction and abandonment
  • Increase sales conversions