Who We Serve

Neuro-ID’s technology can help organizations amongst multiple sectors uncover the full potential of their data by surfacing a new layer of behavioral intelligence.
 

Online Lending

From the application all the way through funding, behavioral data and analytics can dramatically improve an online lender's ability to determine if a customer is likely to be profitable, a late-payer, or shows signs of increased risk & fraud. Neuro-ID’s Friction Index can also highlight areas of friction, confusion, frustration and abandonment, helping lenders reduce stress in the customer journey for higher conversion.

experience-icon-aqua-200x180Experience (CX)

      • Detect areas of friction
      • Understand behaviors leading to abandonment

fraud-icon-aqua-200x180Fraud & Intent

      • 1st & 3rd party fraud detection
      • Deceptive applicants

Neuro-ID for Banking

With the shift to digital banking, much of the personal interaction of banking has been lost. During the digital transformation process, customers feel more like a number than a person and banks have lost visibility into who they are dealing with. This “digital gap” creates a poor customer experience and mistrust. Neuro-ID puts the human element back into the banking relationship.

experience-icon-aqua-200x180Experience (CX)

      • Detect areas of friction
      • Understand behaviors leading to abandonment
      • Open more accounts

fraud-icon-aqua-200x180Fraud & Intent

      • 1st & 3rd party fraud detection
      • Deceptive applicants
      • BOT Detection
      • Merchant fraud

Neuro-ID for Payments

Digital onboarding, ever-increasing payment types, speed of payments, mobile and P2P are all significant challenges for payment platforms. Neuro-ID protects account opening and enrollment for both merchants and consumers, identifies anomalies in user behavior before payment fraud can occur, and reduces friction along the way.

experience-icon-aqua-200x180Experience (CX)

      • Detect areas of friction
      • Understand behaviors leading to abandonment
      • Optimize onboarding

fraud-icon-aqua-200x180Fraud & Intent

      • 1st & 3rd party fraud detection
      • Deceptive applicants
      • BOT Detection
      • Merchant Fraud

Neuro-ID for Insurance

The unique environment in which carriers operate realizes several benefits from understanding the user’s digital body language. When consumers or agents attempt to game the system on applications, claims fraud, and friction that prospects experience while applying online are areas that can see dramatic improvement through the deep insights that come from behavioral data and the accompanying analytics.

experience-icon-aqua-200x180Experience (CX)

      • Detect areas of friction
      • Understand behaviors leading to abandonment
      • Highlight buyers vs shoppers
      • Measure and improve the agent experience (AX)

fraud-icon-aqua-200x180Fraud & Intent

      • 1st & 3rd party fraud detection
      • Deceptive applicants
      • Reduce proce shopping
      • Highlight claims fraud

Neuro-ID for Ecommerce

Identifying genuine customers, increasing conversion rates, reducing fraud and risk at account opening or enrolment are necessary for nearly every online business. Ecommerce businesses are no exception. Understanding the true intent and experience of each prospect or customer whether in gaming, digital goods, and almost any good or service being sold online can benefit from Neuro-IDs’s unique real-time view into their behavior.

experience-icon-aqua-200x180Experience (CX)

      • Detect areas of friction
      • Understand behaviors leading to abandonment
      • Sales interdiction
      • Lower cart abandonment

fraud-icon-aqua-200x180Fraud & Intent

      • 1st & 3rd party fraud detection
      • Deceptive applicants
      • Enhance fraud detection models
      • BOT Detection

Other Industries

It would be impossible to find an industry operating digitally that would not benefit from behavioral visibility. Rooted in the Friction Index®, Neuro-ID's high-fidelity lens into CX friction and fraudulent behavior can be easily integrated, providing day-1 value with actionable insight.

Schedule a Demo

industries we serve page
page-divider-shadow

Ready To Explore Behavior?

Let's discover how our Behavioral platform can benefit your organization...and your customers  

humanizing-digital-experience-blog-663x300

Neuro-ID is dedicated to helping you:

  • Detect genuine vs fraudulent customers
  • Reduce friction and abandonment
  • Increase sales conversions