Case Studies

Learn about the ways we are helping businesses improve their digital customer experience and reduce fraud 

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When Fraud Rings Attack

A fast-growing credit card issuer was targeted by a fraud ring. Neuro-ID detected the fraud ring and prevented $800k+ of fraud losses by identifying risky "applicant" behavior directly tied to that fraud ring. 

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We've helped our customers:

  • Stop $3M in fraud by flagging 1,500 low familiarity applications
  • Prevent $860K of losses during a 2-week fraud ring attack
  • Double their conversion rate by segmenting genuine customers resulting in $7.1M ROI
  • Realize $1M in additional annual revenue by routing genuine applicants appropriately 
  • Reduce their historical fraud rate by 35% when peers were seeing spikes in fraud due to COVID-19