It was my first time attending the Insurance AI and Innovative Tech USA conference, and I wasn’t sure what to expect. But almost a month later I'm still thinking about the great conversations I had, and am now convinced it was the best place to learn about insurance trends from the on-the-ground experts working to meet the fast-changing needs of the industry.
From my newbie perspective, there was one big topic that kept surfacing as I talked with both long-term and up-and-coming industry professionals: data privacy and bias. Although there were all kinds of different threads to the conversation, from avoiding friction to growing digital footprints, they all seemed to come back to data and model governance at some point. It’s a big topic, and one that isn’t likely to go away anytime soon.