Humanizing the Digital Experience

Our Core Values and Culture

 

Join Our Team

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Our Mission: Unlock the World's Behavioral Data

We are committed to change the course of the digital world by transforming and optimizing the customer experience and risk assessment with a new window of visibility never seen before. Neuro-ID’s Friction Index Platform unlocks a refreshing and powerful layer of actionable insight into the intent and experience of every customer or prospect, creating a new paradigm of seeing and understanding behavior in real time.

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Our Core Values

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Listen

To each other. To the customer. To the data.
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Business is Personal

We care. We work with people, not entities.
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Enjoy the Journey

We celebrate the wins along the way.
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Never Settle

We find a way to accomplish the task at hand.
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Love and Amaze

Our Customers.
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Human to Human in a Digital World

So, How Do We Do It?

about-humanize-hero-1170x660-1030x581-minWe start by recognizing that there is a human on the other end of every digital interaction. Our patented real-time behavioral analytics reconnect critical human elements that were lost as we’ve transitioned to a digital world. We leverage nearly a decade of scientific research and discovery combined with observing over one hundred billion real-time behavioral metrics to translate the Digital Body Language exhibited during an online interaction into a suite of actionable real-time scores.

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Hard-Working, Smart People, Not Too Serious

Yes, we’re excited about our technology and making our customers the hero, but it’s the rolling up of sleeves, working on common goals, experimenting with new ideas and approaches and getting to do all that with a great team that makes it easy to come to work every day with a smile. Not a day goes by without a round of high fives, a great post on the internal “Win-Wire” a pat on the back, or, on big days, someone busting out a worm across the floor.

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It's All About the Data

We get excited over data…yes, data. When an algorithmic model performs well, we cheer and celebrate the brains behind it, too. In a way, Neuro-ID is a perfect convergence of science, data and people. Like a good pizza, the combo works. We certainly mean business, but it’s the human engine (and powerful servers) that runs Neuro-ID. We value everyone, loving the unique characteristics and gifts we all bring to the table in this slice of life we call work.

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Our Management Team

 
Jack Alton

Jack Alton

CEO
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Joe Valacich, PhD

CSO
JeffJenkins

Jeff Jenkins, PhD

CTO
Courtney Laabs

Courtney Laabs

COO / Head of Customer Success
Matthew Williamson

Matthew Williamson

Chief Data Science Officer
David Broeckelman-Post

David Broeckelman-Post

VP of Engineering
Peter Andrious

Peter Andrious

VP of Solutions
Jeffrey Shu

Jeffrey Shu

VP of Finance & Strategy
Clay Bradley

Clay Bradley

VP of Strategic Accounts
Zach Pitts

Zach Pitts

VP of Sales
Don Bush

Don Bush

SVP of Marketing
James Craddick

James Craddick

Dir. of Behavioral Analytics
David Wilson, PhD

David Wilson, PhD

Dir. of Data Science
Blaine Hamilton

Blaine Hamilton

Customer Success Engineering Lead
Kevin Brinkerhoff

Kevin Brinkerhoff

Dir. of Product
Abram Thielke

Abram Thielke

Dir. of Engineering / Chief Architect
Pete Thomas

Pete Thomas

Dir. of Marketing
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June, aka "JuneBug"

Chief Tailwagger

Our Advisors

 
Kevin Moss

Kevin Moss

Former CRO at Sofi, EVP at Wells Fargo
Forrest Hobbs

Forrest Hobbs

Chief Revenue Officer at Cloudleaf, Inc.
Drew Lewis

Drew Lewis

SVP Business Operations at Kushki
David Montague

David Montague

SVP & GM of E-Commerce at Expedia Group
Dave Boyce

Dave Boyce

Chief Strategy Officer at XANT, Board member at Forrester
Jon Fetveit

Jon Fetveit

Strategy & Finance