Reduce Unnecessary Stumbling Blocks in the Customer Experience
Using real-time data, identify key points of friction in your customers' journey to increase conversion and decrease abandonment.
By translating digital body language in real-time, you can see, measure, and address the friction experienced by your customers with our proprietary Human Analytics™ Platform.
A Dashboard of Actionable Insights
CX initiatives are largely based on guesswork and ‘soft’ data from feedback surveys. Today, you need fact-based insight to understand online friction and patterns of behavior that could be hurting business.
Our Human Analytics™ Platform empowers your team to:
- Measure friction on an aggregate and individual-session level
- Pinpoint areas of friction, down to the specific input element
- Improve and accelerate CX testing and optimization efforts
- Understand the context of friction and related behavior
"Between entry and submit, we were essentially blind. Now we can see."
– Chief Marketing Officer, Top Online Lender
Ready To Explore Human Analytics?
Let's discover how our Human Analytics™ Platform can benefit your organization...and your customers
Neuro-ID is dedicated to helping you:
- Detect genuine vs fraudulent customers
- Reduce friction and abandonment
- Increase sales conversions